Client Process

Your initial photos and measurements should provide a clear and comprehensive view of the area we'll be working on. Take several photos from different angles to ensure we get a complete perspective. 

Regarding measurements, please provide us with the length, width, and any other dimensions relevant to your project. This could include distances to neighboring structures or properties, gradient changes, or unique landscape features. 

Don't worry about being exact - these are primarily for our preliminary understanding of the space.

Indeed, the consultation fee is necessary. It accounts for our expertise in evaluating your space, discussing materials, offering a comprehensive quote, and crafting a project sketch. 

But view this fee as a preliminary investment in your project rather than an extra expense. Once you sign the contract, we'll credit the $300 towards your project's total cost, essentially making the consultation complimentary.

The 40% deposit essentially secures your spot on our schedule. This helps us plan our workload and ensures that we have the necessary resources and materials available to start your project on time. 

Additionally, it provides us with an upfront investment to cover initial costs associated with your project. These might include materials, equipment hire, or other preparatory expenses. 

Rest assured, all these details will be clearly outlined in your contract.

Our 2-year warranty safeguards you against defects in materials or workmanship from the completion date of your project. However, it doesn't cover damages resulting from improper use, accidents, or natural disasters. 

At Slate Interlock & Design, we take pride in our work and are dedicated to resolving any concerns falling within our warranty's parameters. We stand firm in our commitment to ensure customer satisfaction and quality workmanship.